Creta Support

FAQ

Frequently asked questions about Creta Support.

How do I reset my password?

Use the password reset link on the sign-in screen. If you don’t receive an email, check your spam folder or contact support.

Where can I view my support tickets?

Ticket history is available in your account settings once you are signed in. If you can’t access it, let us know.

What information should I include in a request?

Please include your account email, device, OS version, and steps to reproduce the issue. Screenshots help.